STORE POLICIES

RETURN POLICY

  • Yarn in its original (including smell) condition MAY BE RETURNED for store credit within 60 days of purchase.

  • The following items MAY NOT BE RETURNED: Special Ordered items, skeined yarns once wound, fiber, needles, needle sets, books, kits, magazines, notions, jewelry, buttons, patterns, and/or equipment (i.e. spinning wheels, looms, etc.)

CUSTOMER APPRECIATION CARD POLICY

  • We believe that you are the best judge of when you should get a discount. Equally important, we want to recoginize and reward "our loyal customers" for their continued support. To do this we have our Customer Appreciation Card.

  • Customer Appreciation Card fine print:

    • This program is simple, for each multiple of $20 that you spend before taxes, we'll stamp your Customer Appreciation Card.

    • Once you have ten stamps, on a future single visit, you'll get a 15% discount up to a maximum of $150.00 off.

    • You can use the 15% discount on any item except gift cards, classes, clearance or consignment items.

    • No stamps will be given when using store credit or when purchasing gift cards.

    • Items purchased with the 15% discount are not eligible toward stamps on a new card.

    • Looms and Spinning Wheels are not eligible for this discount.

    • The 15% discount can't be combined with other discounts.

  • Tempe Yarn reserves the right to modify or cancel this program at anytime without notice.

  • Customer Appreciation Cards have no cash value.